Personal Data Protection

Privacy Policy my money888 – Malaysia Data Protection

Your privacy is our priority. The my money888 Privacy Policy sets out transparently how we collect, store, use and protect your personal information as a user of this Malaysian online casino platform.

Updated: 1 January 2026 Bahasa Melayu (ms-MY) PDPA Compliant
256-bit SSL Encryption Age Limit: 18+

My money888 takes our responsibility to protect every user's privacy seriously. This Privacy Policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and sets out our practices regarding the collection, processing, storage, and disclosure of personal information across the my money888 platform — including our website, mobile app, and all official communication channels.

By registering an account or continuing to use my money888's services, you consent to the collection and use of your personal data as described in this Privacy Policy. Please read this document carefully and contact us if you have any questions.

1

Introduction to my money888's Privacy Policy

My money888 is an online casino and Sports Betting platform serving users exclusively in Malaysia. We understand that your trust in us depends greatly on how responsibly and transparently we handle your personal information.

This Privacy Policy applies to all information collected through:

  • The official my money888 website at mymoney888.com
  • The my money888 mobile app for Android and iOS
  • All interactions with our customer support team
  • Registration, account verification and financial transaction processes
  • Gaming and betting activity on the platform

This Privacy Policy forms part of my money888's Terms & Conditions. Continued use of our platform constitutes your acceptance of the terms stated herein.

We are committed to ensuring that your personal data is processed lawfully, fairly, and transparently in accordance with Malaysia's PDPA 2010. If you do not agree with any part of this Privacy Policy, you are advised not to use the my money888 platform.

2

Types of Personal Information We Collect

My money888 collects two main categories of information: information you provide directly, and information collected automatically through your use of the platform.

Information you provide directly:

  • Full name as per your Malaysian identity card (MyKad)
  • Active Malaysian mobile number
  • Email address (if registered)
  • Malaysian bank account or eWallet details (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow) for deposit and withdrawal purposes
  • Identity verification documents (copy of MyKad) when required
  • Financial information related to deposit and withdrawal transactions in MYR

Information collected automatically:

  • IP address and geographic location (state in Malaysia)
  • Device type, operating system and web browser
  • Game activity logs and transaction history
  • Cookie data and login session data
  • Records of communications with the support team
Data Category Purpose of Collection Retention Period
Identity InformationAccount verification & KYCThroughout the active account period + 7 years
Financial DataTransaction processing7 years (legal requirement)
Gaming DataService improvement2 years
Technical DataSecurity & Fraud Detection12 months
3

How my money888 Uses Your Data

All personal information collected by my money888 is used solely for lawful and relevant purposes. We do not use your data for purposes beyond the scope stated in this Privacy Policy without your consent.

The primary purposes for which your personal data is used at my money888:

  • Account Management — Creating, verifying and maintaining your user account
  • Transaction processing — Processes deposits via Touch 'n Go eWallet, GrabPay, DuitNow, FPX Maybank2u, CIMB Clicks and withdrawals to your Malaysian bank account
  • Legal Compliance — To fulfil identity verification (KYC) and anti-money laundering (AML) requirements mandated under Malaysian law
  • Platform security — To detect and prevent fraud, multi-account usage and unlawful activity
  • Customer support — Responding to enquiries, resolving complaints and providing technical assistance
  • Service improvement — Analysing usage patterns to improve the gaming experience on my money888
  • Marketing communications — Sending bonus information, promotions and platform updates (with your consent)
  • Responsible gambling — Monitors gameplay patterns to identify users who may need support

You may opt out of marketing communications from my money888 at any time by contacting our support team or using the unsubscribe link in our emails.

4

Data Security and Protection of Your Information

My money888 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction.

The security measures we have in place include:

  • 256-bit SSL Encryption — All data transmitted between your device and my money888's servers is protected with bank-grade encryption
  • Two-factor authentication (2FA) — An added layer of security for account login using your Malaysian mobile number OTP
  • 24/7 security monitoring — A real-time threat detection system that continuously monitors all account activity
  • Internal access controls — Only authorised personnel may access users' personal data, and only to the extent required for their role
  • Secure servers — Data is stored in data centres with stringent physical and cybersecurity protections
  • Regular security audits — Penetration testing and security audits are conducted regularly by independent third parties

While my money888 takes all reasonable steps to protect your data, no data transmission over the internet can be guaranteed to be 100% secure. We encourage you to use a strong password and never share your login credentials.

In the event of any security incident affecting your personal data, my money888 will notify you and the relevant authorities within the timeframe stipulated under Malaysia's PDPA.

5

Third-Party Information Sharing and Disclosure

My money888 does not sell, rent or trade users' personal information to any third party for their own marketing purposes. We only share your personal data in limited circumstances and for legitimate purposes.

Situations in which your data may be shared:

  • Payment providers — Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and Malaysian banks such as Maybank (Maybank2u) and CIMB (CIMB Clicks) to process your financial transactions
  • Game providers — Licensed game providers supplying slots, live casino, baccarat, and other games on the my money888 platform
  • Legal authorities — When required by Malaysian law, court order or enforcement agency investigation
  • Technical service providers — Companies that assist us in the technical operations of the platform, bound by strict confidentiality agreements

All third parties that receive my money888 user data are contractually obligated to protect that information and use it solely for the stated purposes.

My money888 does not share your data with third-party advertising companies, data brokers, or any other commercial entities for marketing purposes without your explicit consent.

6

Use of Cookies and Tracking Technologies

My money888 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage. Cookies are small text files stored on your device when you visit the my money888 platform.

Types of cookies we use:

  • Essential cookies — Required for core platform functions such as login, session management, and security. These cookies cannot be disabled
  • Functional Cookies — To save your preferences such as language (Bahasa Melayu), display settings and login details for your convenience
  • Analytical cookies — Helps us understand how users interact with the platform for improvement purposes
  • Performance cookies — Monitoring platform performance and identifying any technical issues

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality of the my money888 platform. For more information on how to manage cookies, refer to your web browser's help section.

7

Your Rights as a my money888 User

As a my money888 user covered under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights with respect to your personal data:

Right of Access
You have the right to request a copy of the personal data we hold about you at any time.
Right to Rectification
You may request corrections to any inaccurate or incomplete data in your my money888 account.
Right to Erasure
You may request the deletion of your personal data, subject to legal requirements and our Terms & Conditions.
Right to Object
You may object to the processing of your data for direct marketing or analytics purposes at any time.
Right to Portability
You have the right to receive your data in a machine-readable format for transfer to another platform.
Right to Restrict Processing
You may request that we restrict how we process your data under certain circumstances.

To exercise any of the above rights, please contact us at support@mymoney888.com. my money888 will process your request within 30 business days in accordance with Malaysia's PDPA requirements.

8

Personal Data Retention Period

My money888 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required under Malaysian law.

In general, our data retention principles are as follows:

  • Active account data is retained for the duration your account remains active with my money888
  • After account closure, financial and transaction data is retained for 7 years to comply with Malaysian legal requirements relating to tax and AML
  • Customer support communication logs are retained for 2 years
  • Technical data and security logs are retained for 12 months

Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with my money888's internal procedures. Anonymised data can no longer be linked back to you as an individual.

9

Third-Party Links & External Platforms

The my money888 platform may contain links to or integrations with third-party services such as Malaysian eWallet payment providers and game providers. The my money888 Privacy Policy applies to our platform only.

We are not responsible for the privacy practices of the following third parties:

  • EWallet providers such as Touch 'n Go, GrabPay, Boost and ShopeePay — please refer to their respective privacy policies
  • Banking institutions such as Maybank and CIMB Bank — subject to the respective bank's privacy policy
  • Third-party game providers operating within the my money888 platform

We encourage you to read the privacy policy of each third-party service you use alongside my money888 to fully understand how your data is handled by them.

10

Changes to the my money888 Privacy Policy

My money888 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, Malaysian legal requirements or technological developments. All amendments take effect immediately upon publication on this page.

When significant changes are made to this Privacy Policy, my money888 will notify users via:

  • In-account notifications on your my money888 account upon login
  • SMS to your registered Malaysian mobile number (for material changes)
  • Updated "Last Updated" date at the top of this page

We encourage you to review this Privacy Policy periodically. Your continued use of the my money888 platform after any amendments are published constitutes your acceptance of the updated Privacy Policy.

11

Contact Us About Your Data Privacy

If you have any questions, concerns or complaints regarding how my money888 handles your personal data, or if you wish to exercise any of the rights outlined in this Privacy Policy, please contact us through the following channels:

  • Email: support@mymoney888.com
  • Live Chat: Available 24/7 directly on the my money888 platform
  • WhatsApp: Support number available in your account after logging in

The my money888 data protection team will respond to privacy-related enquiries within 5 working days. For more complex user rights exercise requests, the processing period is up to 30 working days in accordance with PDPA 2010.

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia which is the relevant regulatory body under the Malaysian Ministry of Communications and Digital.

Our Commitment

Why Your Data is Safe at my money888

A Privacy Policy is more than just a document — it is my money888's commitment to every Malaysian user who entrusts us with their personal information.

Malaysia PDPA Compliance
All of my money888's data handling practices are in full compliance with Malaysia's Personal Data Protection Act 2010. We ensure that your data is processed lawfully, fairly and transparently in accordance with local legislation.
Bank-Grade Encryption
256-bit SSL technology protects all data in transit between your device and my money888's servers — the same technology used by leading Malaysian banks such as Maybank and CIMB.
No Data Sold for Advertising
my money888 never sells or rents your personal data to advertisers or third-party data brokers. Your information remains private and is used only for purposes you have consented to.
Strict Internal Access Controls
Only my money888 staff who have undergone background checks and received specific authorisation may access user data. All access is logged and regularly audited to ensure there is no misuse.
Full Control in Your Hands
Through your my money888 account settings, you can manage your marketing preferences, request a copy of your data or submit an account deletion request. We empower you to take control of your own personal information.
Fast 5-Day Complaint Response
The my money888 data protection team is committed to responding to all privacy-related enquiries and complaints within 5 business days. Your satisfaction and peace of mind are our priority.
🔒🛡️🎰
Your Data Is Safe With Us
Play With Peace of Mind at my money888 – Your Privacy, Guaranteed

Register a free account today and enjoy a secure, fair and protected online casino experience. Deposit easily via Touch 'n Go eWallet, GrabPay or DuitNow.

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